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John Wallis, Global Head, Marketing and Brand Strategy for Hyatt Hotels, talks about the importance of getting brands right
By Tom Otley
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Ruraigh Whitehead, general manager of the Millennium Madejski Hotel in Reading, talks about running a hotel attached to a sports stadium
By Stanley Slaughter
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Corporate customers now account for about two thirds of Premier Inn's sales, up from about 50% in the recent past. Paul Flaum, the chain's chief operating officer, explains what attracts them
By Tom Otley
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Andrew Pring, regional director London and South East for Ramada Jarvis talks about competing against the major chains
By Stanley Slaughter
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Brian McGuinness, Starwood's senior vice president, aloft hotels, talks about the new style hotel which is due to open in Europe
By Tom Otley
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Malcolm Linforth-Jones, manager of Hotel Indigo London Paddington, InterContinental Hotel Group's first boutique brand property in Europe, traces the arrival of this unusual property in the UK
By Stanley Slaughter
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Bill Walshe is chief executive of The Doyle Collection. Formerly marketing director of Jumeirah, the Dubai based luxury hospitality group, he is currently leading The Doyle Collection portfolio through a comprehensive, upscale repositioning
By Tom Otley
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Arushi Raval, chief green officer, department of environmental sustainability at Starwood Hotels, talks about how green solutions can bring a pay back
By Tom Otley
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Sir Rocco Forte, chairman and ceo of The Rocco Forte Collection, explains how he selects new hotels to become part of his stylish and growing chain
By Stanley Slaughter
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As the Global Hotel Alliance celebrates its fifth anniversary this week, its ceo Chris Hartley tells how it moved from being a small goodwill group to the largest independent hotel alliance in the world.
By Stanley Slaughter
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Jacques Dubois, senior vp and chief operating officer of Park Inn, reveals how the brand is leading the Rezidor Group's expansion into the midmarket
By Andrew Gough
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Ross Klein is global head, luxury & lifestyle brands, Hilton Family of Hotels. Last week he launched Hilton's newest hotel brand - Denizen
By Tom Otley
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Robert Boulogne is chief operating officer of the Rosewood Collection. This week it opens the Rosewood Sand Hill in Silicon Valley
By Tom Otley
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Kurt Ritter, long standing president and ceo of Rezidor Hotels, talks about managing hotels in an economic downturn
By Tom Otley
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Simon Vincent is president of Hilton Europe and a board member of Hilton's international operations
By Tom Otley
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Ed Fuller, president and managing director of Marriott international lodging, explains why expansion is so important
By JoAnn DeLuna
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Ted Teng, president and chief executive officer of Leading Hotels of the World, talks about operating luxury properties in challenging times
By Tom Otley
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Thies Sponholz was hand picked as general manager when Rocco Forte opened his luxury Hotel de Rome in Berlin. Two years on, he talks about managing a great hotel in the heart of an international city
By Stanley Slaughter
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Mark Armstrong is the general manager of the new Staybridge Suites property in Newcastle. He tells ABTN how he is aiming to create a different experience for his guests
By Stanley Slaughter
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Shangri-La Hotels has opened its first property outside the Asia Pacific region in the Canadian city of Vancouver. Its general manager Stephen Darling reveals what persuaded the group to move into new territory
By Stanley Slaughter
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Andrew Mosley took over what was basically a run down training centre and turned it into an award winning deluxe hotel and conference centre. He tells ABTN how it was done
By Stanley Slaughter
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Peter Borer is chief operating officer at Peninsula Hotels which operates eight luxury hotels with 2,781 rooms in key gateway cities of Asia and the USA. This year it opens a hotel in Shanghai with a further property opening in Paris in 2012
By Tom Otley
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Chris Cahill, chief operating officer for Fairmont Raffles Hotels International, talks about how the merger of Fairmont and Raffles hotels is working
By Tom Otley
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Priya Paul, chair of The Park Hotels, India, talks about the growth of her design-led properties
By Tom Otley
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Simon Cooper, president of The Ritz-Carlton Hotel Company, speaks on how the recession has hit the hotels business and how some cities suffer more than others in a downturn
By Tom Otley
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Jason Dombrower talks about his award winning hotel which thrives on special services to its business travellers
By Stanley Slaughter
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Rheinhold Weise explains why a new name for one of Munich's biggest and best known hotels was the right thing to do
By Stanley Slaughter
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Debbie Taylor was the first woman ever to manage the Balmoral Hotel in Edinburgh. But she left for an even more prestigious post just a few miles along the Scottish coast
By Stanley Slaughter
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Henrik Muehle has spent much of his career working in small luxury hotels. He has now just taken over as the managing director of the newly refurbished St James Hotel and Club in London which calls his grand hotel in miniature
By Stanley Slaughter
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Vella Ramasawmy is general manager of the newly opened Leela Kempinski Gurgaon, Delhi (NCR). Located a short drive from Indira Ghandi International Airport, the hotel has 320 rooms and suites and 90 one-, two- and three-bedroom residences, a 20,000 sq ft spa and 27,000 sq ft of function space as well as several restaurants and large outdoor heated pool
By Tom Otley
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It is among the most iconic hotels in the world and being its general manager is the job to which many in the industry aspire. ABTN speaks to Stephan Interthal, the current general manager of the Hotel Adlon Kempinski, Berlin
By Stanley Slaughter
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Richard Hartman came out of retirement to become ceo for Millennium & Copthorne Hotels, a company with 102 three-, four- and five-star hotels with more than 30,000 rooms in 19 countries worldwide
By Tom Otley
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Richard Tear is CEO of Searcys 1847, soon to be rebranded Searcy of London. The company operates the restaurants at the Barbican Centre, London, Royal Opera House, the National Portrait Gallery as well as the Champagne Bar at St Pancras and the restaurant St Pancras Grand
By Tom Otley
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Asaad Farag has spent most of his working life in New York. He tells how he left the city he regards as home to manage the biggest luxury hotel in St. Petersburg, Russia
By Stanley Slaughter
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Frederic Fontaine is sales and marketing director of Accor UK and Ireland and this month became its senior VP marketing for Mercure. He talks to ABTN about his expansion plans for the brand and how Accor has faced up to the recession
By Tom Otley
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Marcel van Aelst is the only non-Japanese director on the board of Okura Hotels. He tells ABTN about working for the luxury hotel chain which is now planning to expand into London and Paris
By Stanley Slaughter
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Andreas Heidingsfelder has worked his way up from a trainee chef to his first post as general manager in Starwood's first hotel in the Czech Republic. He tells ABTN how his boyhood dreams have come true
By Stanley Slaughter |
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Sanjiv Malhotra is vp of Kempinski Hotels East Africa where he oversees five very different properties with two more due to open in the next two years. He talks about running a chain of hotels which ranges from seaside resorts and a game lodge to a city centre properties
By Stanley Slaughter |
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Robert Cook, ceo of Malmaison Hotels, tells ABTN how the chain is holding up in what he says "has not been a good year" and how things might just be looking up
By Tom Otley |
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Stephan Vanden Auweele is Complex General Manager for aloft and Elements hotels in Abu Dhabi. Aloft will open on the October 25, in time for the Abu Dhabi Formula 1 contest on November 1, the last race of the season
By Tom Otley |
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Andrew Stembridge, managing director of Chewton Glen in southern England, says it is the magical moments of a hotel stay that make the guests want to come back
By Stanley Slaughter |
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Carina Svensen is the general manager of Hotel Missoni in Edinburgh, the first of Rezidor's new boutique brand to open in the UK. She tells Catherine Chetwynd of the challenges of launching a new brand
By Stanley Slaughter |
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Stephan Kaminski has returned as general manager to the grand hotel in Munich where he started his career more than 30 years ago. He tells ABTN about his life as a hotelier
By Stanley Slaughter |
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As general manager at the Barceló Hinckley Island Hotel, one of the largest conference hotels in the UK, Wayne Topley knows what can make or break an event. ABTN finds out more...
By Sara Turner |
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Marcus van der Wal is general manager of the Kempinski Hotel Corvinus which he describes as the Grande Dame of Budapest hotels. He tells ABTN about working in this beautiful city
By Stanley Slaughter |
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It is just a year ago that terrorists launched a murderous assault on Mumbai. More than 160 died as they attacked hotels and other prominent buildings in the city. Ajoy Misra, a senior executive of Taj Hotels whose Mumbai property bore the brunt of the brutality, tells ABTN how the city has begun to recover from its ordeal
By Stanley Slaughter |
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Le Méridien, in the heart of the old city of Barcelona has just re-opened after extensive renovation. Its general manager Gonçalo Duarte-Silva tells ABTN how the hotel aims to cater for a wide range of guests
By Stanley Slaughter |
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Peter Wynne is general manager of projects and developments for Swire Hotels, which has opened the Opposite House in Beijing, the Upper House in Hong Kong and, next month, East, also in Hong Kong, Quarry Bay
By Stanley Slaughter |
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Vienna's Hotel Bristol and Hotel Imperial have held New Year celebrations for more than 100 years. Oscar del Campo talks to ABTN about preparations for this December 31, and about life as general manager of the two historic properties
By Sara Turner |
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Premier Inn has its first Indian hotel up and running, with the second to follow this year. ABTN talks to Aly Shariff, managing director of Premier Inn India, about taking the budget hotel sector by storm
By Sara Turner |
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